Privacy policy

We collect limited personal data when a user browses and uses the site by the use of cookies to provide an improved user experience or to provide enhanced performance tracking of the Instant Sketching website. Any data collected is in accordance with the legislation in force:

  • creating a personal account or profile when placing an order
  • subscription to our e-mail newsletter
  • placing products into your basket (functional cookies)
  • a request for information or contacting us using the site's formula

In accordance with the General Data Protection Regulations (GDPR) in force since May 25, 2018, the data collected allows us to carry out the following processing: management of commercial relations, particularly during orders, requests for information, transactions, traffic studies via traffic analysis sites, and sending of newsletters.

Right of access, modification and deletion:

The customer benefits from a right of inspection and modification on the information communicated within the framework of the use of the site. The French law "Informatique et Libertés" of January 6, 1978 gives each customer the right to access, modify and oppose the personal data that they have communicated to us to process their order. Any modification request can be made from the customer's personal account or via the contact form.

Data retention period:

Personal or profile data is kept for a period of five years following the end of the relationship with the service provider. This period starts from either the last order placed, or the last connection to the customer account. At the end of this period, the data of the customer or prospect will be archived. However, the data retained due to a legal obligation will be in accordance with the legal provisions in force.

E-mail Newsletters:

The user can subscribe to the newsletter and therefore wish to be informed of offers, news, promotions. The user can, in their account profile area, modify their subscription. They can also unsubscribe via the 'unsubscribe' link at the bottom of each newsletter.

Postal Address/Email/Phone number

The customer's postal address and telephone number are necessary for creating and maintaining the business relationship between and the customer. If you feel that your telephone number has been used for telemarketing against your wishes, we recommend that you register on the "Bloctel" telephone canvassing opposition list, on which you can register at

SMS/Text Messaging:

InstantSketching may use the customer's mobile phone number for order management, and may also use it for business development purposes. The customer can object to this at any time via the link sent with any contact via text message.

Right to be forgotten:

As a user of the site, you can request that all data concerning you be erased.
To do this, please make this request by email or by completing the form in the account profile area.
You may be asked to prove your identity. This is in order to prevent a third party from intervening on your behalf.


A cookie is a small text file placed on your computer when visiting a site or viewing an advertisement. Their main purpose is to collect information relating to your browsing on the sites, which allows the site to then provide personalized services.

In your computer cookies are managed by your internet browser. Specific information on cookie management is accessible via the "Cookie management" link at the bottom of the site.

Banking data:

When you make a payment on Instantsketching, no banking or financial data is collected or stored. Instantsketching uses the platform's payment services to secure payments.

The platform is strictly regulated as a Payment Institution and Electronic Money Issuer.